Project Management

Jira Service Management Integration

Jira Service Management API client for managing service requests, incidents, and customer interactions. Provides full CRUD operations for requests, customers, organizations, and service desk configura

Jira Service Management

Category: Project Management
Provider Key: jiraServiceManagement

Configuration

To use Jira Service Management in your project, add it to your project integrations and provide the following configuration:

Parameter	Type	Required	Description
`domain`	`string`	Yes	Your Atlassian domain (e.g., 'your-domain.atlassian.net')
`email`	`string`	Yes	Email address for authentication
`apiToken`	`string`	Yes	API token from Atlassian account settings
`serviceDeskId`	`string`	Yes	Default service desk ID for operations
`timeout`	`number`	No	Request timeout in milliseconds

Example Configuration

{
  "provider": "jiraServiceManagement",
  "configuration": [
    { "name": "domain", "value": "your-domain" },
    { "name": "email", "value": "your-email" },
    { "name": "apiToken", "value": "your-apiToken" },
    { "name": "serviceDeskId", "value": "your-serviceDeskId" },
    { "name": "timeout", "value": 0 }
  ]
}

Available Methods

Quick reference:

Service: listServiceDesks, getServiceDesk, getRequestTypes, getQueues, getQueueIssues
Requests: createRequest, getRequest, listRequests, addComment, listComments, getRequestStatus, transitionRequest, attachFile
Customers: createCustomer, listCustomers, addCustomerToServiceDesk, removeCustomerFromServiceDesk
Organizations: createOrganization, listOrganizations, getOrganization, deleteOrganization, addUsersToOrganization, removeUsersFromOrganization

Service

`listServiceDesks`

List Service Desks

List all service desks accessible to the authenticated user

Parameters:

Parameter	Type	Required	Description
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "listServiceDesksAction",
  "provider": "jiraServiceManagement",
  "action": "listServiceDesks",
  "parameters": [
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "listServiceDesksResult"
}

MScript example:

await _jiraServiceManagement.listServiceDesks({
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.listServiceDesks({
  start: /* number */,
  limit: /* number */,
});

`getServiceDesk`

Get Service Desk

Get details of a specific service desk

Parameters:

Parameter	Type	Required	Description
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getServiceDeskAction",
  "provider": "jiraServiceManagement",
  "action": "getServiceDesk",
  "parameters": [
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" }
  ],
  "contextPropertyName": "getServiceDeskResult"
}

MScript example:

await _jiraServiceManagement.getServiceDesk({
  serviceDeskId: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getServiceDesk({
  serviceDeskId: /* string */,
});

`getRequestTypes`

Get Request Types

Get request types for a service desk

Parameters:

Parameter	Type	Required	Description
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getRequestTypesAction",
  "provider": "jiraServiceManagement",
  "action": "getRequestTypes",
  "parameters": [
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "getRequestTypesResult"
}

MScript example:

await _jiraServiceManagement.getRequestTypes({
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getRequestTypes({
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
});

`getQueues`

Get Queues

Get queues for a service desk

Parameters:

Parameter	Type	Required	Description
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)
`includeCount`	`boolean`	No	Include issue count
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getQueuesAction",
  "provider": "jiraServiceManagement",
  "action": "getQueues",
  "parameters": [
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "includeCount", "parameterValue": "true" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "getQueuesResult"
}

MScript example:

await _jiraServiceManagement.getQueues({
  serviceDeskId: /* string */,
  includeCount: /* boolean */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getQueues({
  serviceDeskId: /* string */,
  includeCount: /* boolean */,
  start: /* number */,
  limit: /* number */,
});

`getQueueIssues`

Get Queue Issues

Get issues in a queue

Parameters:

Parameter	Type	Required	Description
`queueId`	`string`	Yes	Queue ID
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getQueueIssuesAction",
  "provider": "jiraServiceManagement",
  "action": "getQueueIssues",
  "parameters": [
    { "parameterName": "queueId", "parameterValue": "'your-queueId'" },
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "getQueueIssuesResult"
}

MScript example:

await _jiraServiceManagement.getQueueIssues({
  queueId: /* string */,
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getQueueIssues({
  queueId: /* string */,
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
});

Requests

`createRequest`

Create Request

Create a new customer request (ticket)

Parameters:

Parameter	Type	Required	Description
`requestTypeId`	`string`	Yes	Request type ID
`summary`	`string`	Yes	Request summary/title
`description`	`string`	No	Request description
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)
`requestFieldValues`	`Object`	No	Additional field values
`requestParticipants`	`Array<string>`	No	Account IDs of participants

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "createRequestAction",
  "provider": "jiraServiceManagement",
  "action": "createRequest",
  "parameters": [
    { "parameterName": "requestTypeId", "parameterValue": "'your-requestTypeId'" },
    { "parameterName": "summary", "parameterValue": "'your-summary'" },
    { "parameterName": "description", "parameterValue": "'your-description'" },
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "requestFieldValues", "parameterValue": "{}" },
    { "parameterName": "requestParticipants", "parameterValue": "'your-requestParticipants'" }
  ],
  "contextPropertyName": "createRequestResult"
}

MScript example:

await _jiraServiceManagement.createRequest({
  requestTypeId: /* string */,
  summary: /* string */,
  description: /* string */,
  serviceDeskId: /* string */,
  requestFieldValues: /* Object */,
  requestParticipants: /* Array<string> */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.createRequest({
  requestTypeId: /* string */,
  summary: /* string */,
  description: /* string */,
  serviceDeskId: /* string */,
  requestFieldValues: /* Object */,
  requestParticipants: /* Array<string> */,
});

`getRequest`

Get Request

Get details of a specific request

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key
`expand`	`Array<string>`	No	Fields to expand in response

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getRequestAction",
  "provider": "jiraServiceManagement",
  "action": "getRequest",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" },
    { "parameterName": "expand", "parameterValue": "'your-expand'" }
  ],
  "contextPropertyName": "getRequestResult"
}

MScript example:

await _jiraServiceManagement.getRequest({
  issueIdOrKey: /* string */,
  expand: /* Array<string> */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getRequest({
  issueIdOrKey: /* string */,
  expand: /* Array<string> */,
});

`listRequests`

List Requests

List all customer requests

Parameters:

Parameter	Type	Required	Description
`searchTerm`	`string`	No	Search term to filter requests
`requestStatus`	`Array<string> (`"CLOSED"`,` "OPEN_AWAITING_CUSTOMER"`,` "OPEN_AWAITING_SUPPORT"`,` "RESOLVED"`,` "ALL_OPEN"`)`	No	Filter by status
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "listRequestsAction",
  "provider": "jiraServiceManagement",
  "action": "listRequests",
  "parameters": [
    { "parameterName": "searchTerm", "parameterValue": "'your-searchTerm'" },
    { "parameterName": "requestStatus", "parameterValue": "'your-requestStatus'" },
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "listRequestsResult"
}

MScript example:

await _jiraServiceManagement.listRequests({
  searchTerm: /* string */,
  requestStatus: /* Array<string> */,
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.listRequests({
  searchTerm: /* string */,
  requestStatus: /* Array<string> */,
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
});

`addComment`

Add Comment

Add a comment to a request

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key
`body`	`string`	Yes	Comment body text
`public`	`boolean`	No	Whether comment is public

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "addCommentAction",
  "provider": "jiraServiceManagement",
  "action": "addComment",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" },
    { "parameterName": "body", "parameterValue": "'your-body'" },
    { "parameterName": "public", "parameterValue": "true" }
  ],
  "contextPropertyName": "addCommentResult"
}

MScript example:

await _jiraServiceManagement.addComment({
  issueIdOrKey: /* string */,
  body: /* string */,
  public: /* boolean */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.addComment({
  issueIdOrKey: /* string */,
  body: /* string */,
  public: /* boolean */,
});

`listComments`

List Comments

List comments on a request

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key
`public`	`boolean`	No	Filter by public/internal comments
`internal`	`boolean`	No	Include internal comments
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "listCommentsAction",
  "provider": "jiraServiceManagement",
  "action": "listComments",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" },
    { "parameterName": "public", "parameterValue": "true" },
    { "parameterName": "internal", "parameterValue": "true" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "listCommentsResult"
}

MScript example:

await _jiraServiceManagement.listComments({
  issueIdOrKey: /* string */,
  public: /* boolean */,
  internal: /* boolean */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.listComments({
  issueIdOrKey: /* string */,
  public: /* boolean */,
  internal: /* boolean */,
  start: /* number */,
  limit: /* number */,
});

`getRequestStatus`

Get Request Status

Get request status details

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getRequestStatusAction",
  "provider": "jiraServiceManagement",
  "action": "getRequestStatus",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" }
  ],
  "contextPropertyName": "getRequestStatusResult"
}

MScript example:

await _jiraServiceManagement.getRequestStatus({
  issueIdOrKey: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getRequestStatus({
  issueIdOrKey: /* string */,
});

`transitionRequest`

Transition Request

Transition a request to a new status

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key
`transitionId`	`string`	Yes	Transition ID
`comment`	`string`	No	Optional comment for the transition

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "transitionRequestAction",
  "provider": "jiraServiceManagement",
  "action": "transitionRequest",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" },
    { "parameterName": "transitionId", "parameterValue": "'your-transitionId'" },
    { "parameterName": "comment", "parameterValue": "'your-comment'" }
  ],
  "contextPropertyName": "transitionRequestResult"
}

MScript example:

await _jiraServiceManagement.transitionRequest({
  issueIdOrKey: /* string */,
  transitionId: /* string */,
  comment: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.transitionRequest({
  issueIdOrKey: /* string */,
  transitionId: /* string */,
  comment: /* string */,
});

`attachFile`

Attach File

Attach file to a request

Parameters:

Parameter	Type	Required	Description
`issueIdOrKey`	`string`	Yes	Issue ID or key
`file`	`Buffer	string`	Yes
`filename`	`string`	Yes	File name
`comment`	`string`	No	Optional comment with attachment

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "attachFileAction",
  "provider": "jiraServiceManagement",
  "action": "attachFile",
  "parameters": [
    { "parameterName": "issueIdOrKey", "parameterValue": "'your-issueIdOrKey'" },
    { "parameterName": "file", "parameterValue": "'your-file'" },
    { "parameterName": "filename", "parameterValue": "'your-filename'" },
    { "parameterName": "comment", "parameterValue": "'your-comment'" }
  ],
  "contextPropertyName": "attachFileResult"
}

MScript example:

await _jiraServiceManagement.attachFile({
  issueIdOrKey: /* string */,
  file: /* Buffer|string */,
  filename: /* string */,
  comment: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.attachFile({
  issueIdOrKey: /* string */,
  file: /* Buffer|string */,
  filename: /* string */,
  comment: /* string */,
});

Customers

`createCustomer`

Create Customer

Create a new customer

Parameters:

Parameter	Type	Required	Description
`email`	`string`	Yes	Customer email address
`displayName`	`string`	Yes	Customer display name

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "createCustomerAction",
  "provider": "jiraServiceManagement",
  "action": "createCustomer",
  "parameters": [
    { "parameterName": "email", "parameterValue": "'your-email'" },
    { "parameterName": "displayName", "parameterValue": "'your-displayName'" }
  ],
  "contextPropertyName": "createCustomerResult"
}

MScript example:

await _jiraServiceManagement.createCustomer({
  email: /* string */,
  displayName: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.createCustomer({
  email: /* string */,
  displayName: /* string */,
});

`listCustomers`

List Customers

List all customers

Parameters:

Parameter	Type	Required	Description
`query`	`string`	No	Search query for customers
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "listCustomersAction",
  "provider": "jiraServiceManagement",
  "action": "listCustomers",
  "parameters": [
    { "parameterName": "query", "parameterValue": "'your-query'" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "listCustomersResult"
}

MScript example:

await _jiraServiceManagement.listCustomers({
  query: /* string */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.listCustomers({
  query: /* string */,
  start: /* number */,
  limit: /* number */,
});

`addCustomerToServiceDesk`

Add Customer to Service Desk

Add customer to service desk

Parameters:

Parameter	Type	Required	Description
`accountIds`	`Array<string>`	Yes	Account IDs to add
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "addCustomerToServiceDeskAction",
  "provider": "jiraServiceManagement",
  "action": "addCustomerToServiceDesk",
  "parameters": [
    { "parameterName": "accountIds", "parameterValue": "'your-accountIds'" },
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" }
  ],
  "contextPropertyName": "addCustomerToServiceDeskResult"
}

MScript example:

await _jiraServiceManagement.addCustomerToServiceDesk({
  accountIds: /* Array<string> */,
  serviceDeskId: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.addCustomerToServiceDesk({
  accountIds: /* Array<string> */,
  serviceDeskId: /* string */,
});

`removeCustomerFromServiceDesk`

Remove Customer from Service Desk

Remove customer from service desk

Parameters:

Parameter	Type	Required	Description
`accountIds`	`Array<string>`	Yes	Account IDs to remove
`serviceDeskId`	`string`	No	Service desk ID (uses default if not provided)

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "removeCustomerFromServiceDeskAction",
  "provider": "jiraServiceManagement",
  "action": "removeCustomerFromServiceDesk",
  "parameters": [
    { "parameterName": "accountIds", "parameterValue": "'your-accountIds'" },
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" }
  ],
  "contextPropertyName": "removeCustomerFromServiceDeskResult"
}

MScript example:

await _jiraServiceManagement.removeCustomerFromServiceDesk({
  accountIds: /* Array<string> */,
  serviceDeskId: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.removeCustomerFromServiceDesk({
  accountIds: /* Array<string> */,
  serviceDeskId: /* string */,
});

Organizations

`createOrganization`

Create Organization

Create an organization

Parameters:

Parameter	Type	Required	Description
`name`	`string`	Yes	Organization name

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "createOrganizationAction",
  "provider": "jiraServiceManagement",
  "action": "createOrganization",
  "parameters": [
    { "parameterName": "name", "parameterValue": "'your-name'" }
  ],
  "contextPropertyName": "createOrganizationResult"
}

MScript example:

await _jiraServiceManagement.createOrganization({
  name: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.createOrganization({
  name: /* string */,
});

`listOrganizations`

List Organizations

List all organizations

Parameters:

Parameter	Type	Required	Description
`serviceDeskId`	`string`	No	Filter by service desk
`start`	`number`	No	Starting index for pagination
`limit`	`number`	No	Maximum results to return

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "listOrganizationsAction",
  "provider": "jiraServiceManagement",
  "action": "listOrganizations",
  "parameters": [
    { "parameterName": "serviceDeskId", "parameterValue": "'your-serviceDeskId'" },
    { "parameterName": "start", "parameterValue": "0" },
    { "parameterName": "limit", "parameterValue": "0" }
  ],
  "contextPropertyName": "listOrganizationsResult"
}

MScript example:

await _jiraServiceManagement.listOrganizations({
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.listOrganizations({
  serviceDeskId: /* string */,
  start: /* number */,
  limit: /* number */,
});

`getOrganization`

Get Organization

Get organization details

Parameters:

Parameter	Type	Required	Description
`organizationId`	`string`	Yes	Organization ID

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "getOrganizationAction",
  "provider": "jiraServiceManagement",
  "action": "getOrganization",
  "parameters": [
    { "parameterName": "organizationId", "parameterValue": "'your-organizationId'" }
  ],
  "contextPropertyName": "getOrganizationResult"
}

MScript example:

await _jiraServiceManagement.getOrganization({
  organizationId: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.getOrganization({
  organizationId: /* string */,
});

`deleteOrganization`

Delete Organization

Delete an organization

Parameters:

Parameter	Type	Required	Description
`organizationId`	`string`	Yes	Organization ID to delete

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "deleteOrganizationAction",
  "provider": "jiraServiceManagement",
  "action": "deleteOrganization",
  "parameters": [
    { "parameterName": "organizationId", "parameterValue": "'your-organizationId'" }
  ],
  "contextPropertyName": "deleteOrganizationResult"
}

MScript example:

await _jiraServiceManagement.deleteOrganization({
  organizationId: /* string */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.deleteOrganization({
  organizationId: /* string */,
});

`addUsersToOrganization`

Add Users to Organization

Add users to organization

Parameters:

Parameter	Type	Required	Description
`organizationId`	`string`	Yes	Organization ID
`accountIds`	`Array<string>`	Yes	Account IDs to add

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "addUsersToOrganizationAction",
  "provider": "jiraServiceManagement",
  "action": "addUsersToOrganization",
  "parameters": [
    { "parameterName": "organizationId", "parameterValue": "'your-organizationId'" },
    { "parameterName": "accountIds", "parameterValue": "'your-accountIds'" }
  ],
  "contextPropertyName": "addUsersToOrganizationResult"
}

MScript example:

await _jiraServiceManagement.addUsersToOrganization({
  organizationId: /* string */,
  accountIds: /* Array<string> */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.addUsersToOrganization({
  organizationId: /* string */,
  accountIds: /* Array<string> */,
});

`removeUsersFromOrganization`

Remove Users from Organization

Remove users from organization

Parameters:

Parameter	Type	Required	Description
`organizationId`	`string`	Yes	Organization ID
`accountIds`	`Array<string>`	Yes	Account IDs to remove

IntegrationAction example:

{
  "extendClassName": "IntegrationAction",
  "name": "removeUsersFromOrganizationAction",
  "provider": "jiraServiceManagement",
  "action": "removeUsersFromOrganization",
  "parameters": [
    { "parameterName": "organizationId", "parameterValue": "'your-organizationId'" },
    { "parameterName": "accountIds", "parameterValue": "'your-accountIds'" }
  ],
  "contextPropertyName": "removeUsersFromOrganizationResult"
}

MScript example:

await _jiraServiceManagement.removeUsersFromOrganization({
  organizationId: /* string */,
  accountIds: /* Array<string> */,
})

Service library example:

const { getIntegrationClient } = require("integrations");
const client = await getIntegrationClient("jiraServiceManagement");
const result = await client.removeUsersFromOrganization({
  organizationId: /* string */,
  accountIds: /* Array<string> */,
});

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